At Labiyeur, we stand behind our products! That’s why we offer a 30-Day Money Back Guarantee.

If for any reason you are unsatisfied with your purchase, just contact us within 30 days of taking delivery, and organise to return the product and receive a refund of the purchase price excluding the associated Delivery Cost, subject to the terms and conditions listed below:

1. The 30-Day Money Back Guarantee period will commence from the date that our shipping partner delivers the product. 

2. Where a product is within the 30-Day period and a refund is requested, Labiyeur will refund the original product purchase price. The following fees and/or charges will not be reimbursed:

  • Delivery charges from Labiyeur (20% of the value of the item in case of Free Shipping)
  • Cost to return the product to Labiyeur

3. Orders cancelled after the goods have been dispatched will be treated as per the terms of our 30-Day Money Back Guarantee.

4. Returned goods must be in their original packaging with all tags and accessories, and be in original condition.

5. Where an item is found to be faulty, Labiyeur will provide a replacement along with the necessary service and support.

6. Where you elect to receive a refund instead of a replacement, the reimbursed amount will be as outlined in Section 2.

7. Labiyeur reserves the rights to make changes to these terms and conditions without notice.